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bump - any interest? Daddys gotta pay for his Epic upgrades.

Another sweeping generalisation, bravo.

Ill just go pull 9,500 petrodollars out of my garden.

As I said before, let's please move on.

I would also try downloading the firmware again, in case something was wrong with the file you downloaded last time.

I had an Epic do this and last thing I did before packaging it up for FEDex was...

Congrats, you are super awesome with money. Shall we start comparing penis size next?

The point here was the 5 day limit, and Brent has addressed it in a concise and fair manner.

Lets move on.

Yep, met a couple of times I think. Last one was at the Zeiss lens demo at Advanced media last year.

Hey Clyde,

sorry to hear you had such a rough time of it!

I have a horrible feeling I know exactly the shoot you're talking about...... and if so I think I feel your pain.

I know the odds are slim that you have 2 defective drive cables, but to be honest it was the single most likely thing to be damaged when we were renting out or shooting with our R1s.

People can...

Thanks for clearing it all up Brent. I wasnt trying to be difficult or ungrateful for the opportunity to upgrade, I just didnt want to lose it.

It all makes sense now. I will try and get this...

Emil, thanks for your prolific first post, but Please dont join the forum and immediately start make sweeping generalisations of who is and isnt professional.

Just because I cant drop $10,000 at...

Of course, I expect nothing more.

I've received a response so will see what happens from here.

I'm not trying to just complain for the sake of it, I was just a bit taken aback by the policy....

I am talking to my rep Elsie, and as I said we will see what comes of this. I know I'm not the only person taken back by this, so I'm hoping for a resolution that isn't just an additional couple of...

One would certainly hope so. I will await word from my rep and keep my fingers crossed.

I have done, brent. Im still awaiting a response. Im aware that everyone needs rules, I just find the 5 day time limit very surprising.

Like I said, this isnt a case of if you don't pay within X...

I read this forum as much as the next guy, but burying an important piece of information like that amid 2,376 "you guys rock" posts doesn't work as well as letting the customer know when they order. ...

Ive emailed.

Hoping for a quick response......

The issue isnt that I want to cancel my order, its that I cannot hope to get the money to them within a week. I remember with the MX upgrades...

Really? I upgraded 2 MXs and dont remember this at all....

Im particularly concerned with that part too. Really didnt expect such an ultimatum from RED. I sincerely hope this can be addressed. We cant be the only two people who find this undoable....

I emailed as soon as I got the notification. Hoping they get back to me soon.

Its not as cut and dry as that, this is something that dramatically affects the obsolescence obsolete factor of owning a RED. If my camera becomes non-upgradeable PERMANENTLY simply because I wasnt...

Where has this been mentioned? On this forum?

For something this important I would categorically expect it in writing from my rep. I have never, in 5 years and 6 cameras of buying from red had...

I know. I was expecting june/july and had no idea it was going to be such an ultimatum. If it had been made clear there was such a policy I would have held off even applying for the upgrade until I...

Did anyone receive prior notice of this time restriction? Ive literally just paid out for gear, not thinking I would need all the cash this fast.

I mean, im happy to pay a deposit, or even go to...

Brent, I have to say Im a little concerned about the time limit specified in the email before you lose your upgrade and your camera is marked as executed.

Why on earth has that been added? We...

So I got an email asking for payment for the EPIC-X upgrade.

Trouble is its way earlier than I thought it would be, and in the fine print, it says if you dont pay up within 5 days your camera gets...

I find it completely unacceptable to out of the blue ask for immediate payment or you lose your upgrade. To say if you dont pay you find yourself at the back of the line is one thing, but this?